Help Center

The lister may require a security deposit from the renter.  This amount is held but not taxed.  When the renter returns the item, the lister verifies the condition. If all goes well, the deposit is released to the renter after the completion of the request.  If the lister considers the item damaged or compromised, they will Contact Support thru the Request #.  The admin is now aware that the item is now in the lister's possession. The lister may have possession of the item but the request is not considered Completed as the lister has not given his return OTP to the renter.   The security deposit will be held until a consensus between the lister and renter is reached.  After the consensus, the agreed upon amount will be released.

RentCraze is a peer-to-peer rental marketplace where people can rent items from others or list their own items for rent. The platform is designed around the idea of a circular economy.  Buy the best and rent it out easily.

How RentCraze works

1. Create an account
   • Sign up through the RentCraze website or mobile app.
   • Set up your profile and location.
2. Browse or search for items
   • Search by item type, date, brand, model, size, price, and location.
   • Examples include tools, recreational, camping gear, gardening equipment, and other items listed by local users.
   • Operator manuals are available for most items.
3. Request a rental
   • Choose the item and rental period.
   • Send a request to the owner.
   • Some listings may offer delivery options.
4. Communicate with each other
   • RentCraze provides in-platform messaging so renters and owners can discuss pickup, delivery, availability, and any special requirements.
5. Use and return the item
   • After approval, the renter picks up or has the item delivered for the agreed period and then returns it according to the arrangement.
6. Earn money by listing your own items
   • If you own equipment, tools, bikes, camping gear, or similar items, you can create a listing with photos, pricing, and availability.
   • Other users can then rent your items and Have Your Possessions Pay For Your Passions.

Have your rake and rent it too®

With the planet in mind, we reduce our environmental footprint by rentCrazing what we already own. Together, we build stronger communities with shared circular economies by keeping quality items in circulation. Here your possessions pay for your passions®. Sign up using your Google, Facebook or email account. Tell us about yourself. Pick your item with a click. List your items with a click.  You can have your payout mailed to you by check.  Alternatively, use your existing STRIPE account, or sign up for a STRIPE payout account in the App or at rentCraze.com

• GETTING PAID

• rentCraze® partners with STRIPE for PAYOUT payments.  All transactions ( Accepted, Cancelled, Declined, Expired) appear in ACCOUNT/FINANCIAL HISTORY. Click to view INVOICE DETAILS.
  • Option 1: When you finish listing your first item, go to  ACCOUNTS/PAYOUT SETTING and follow the prompts if you want to be paid through a STRIPE connected account.  Payment is released 24 hrs. after member returns item.   It may take 3-5 business days for payment to post in your STRIPE account and then into your Bank Account.  
  • Option 2: Go to  ACCOUNTS/PAYOUT SETTING and follow the prompts if you want your payout mailed by check to your profile address.  Payment is mailed 24 hrs after renter returns item. 

Rentcraze - Account Deletion Policy

Facebook Data Deletion Instructions

RentCraze does not save your Facebook personal data on its server.
However, according to Facebook policy, we have to provide User Data Deletion Callback URL or Data Deletion Instructions URL.

1. Go to your Facebook Account’s Setting & Privacy. Click “Settings”

2. Look for “Apps and Websites” and you will see all of the apps and websites you linked with your Facebook account.

3. Search and Click “rentCraze” in the search bar.

4. Scroll and click “Remove”.

5. Congratulations, you have successfully removed your app activities and data from rentCraze.

How can you delete the data we collect from you? 

You have the right to request access to the personal information we collect from you, change that information, or delete it.  Post login, other than your email, you can update all the information in your account  To request the deletion of your personal information or account related data, please log into the rentcraze.com site and proceed to Dashboard/Profile/Delete Account, https://rentcraze.com/users/delete account and follow the directions.  If you have any questions regarding the deletion, please contact us at contact@rentcraze.com. All account data, post clearing all your liabilities may be deleted.  All your previous records will be removed from the rentCraze server and no data is recoverable once deleted from the admin end.  If you have any pending or current Requestss, you will have to wait for the completion of these requests to delete your account.

We have to keep the wheels turning.  This fees covers all of rentCraze's expenses.